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Frequently Asked Questions

General questions about Bates Outdoor Supplies

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1

I can't find the product I want.

266

2

Can you send me a catalog, please?

256

3

What is your return policy?

278

4

Do you share my email address with other companies?

276

5

Do I have to pay sales tax?

286

6

What forms of payment do you accept?

280

7

Can I place an order over the phone?

274

8

Do you have a toll free telephone number?

264

9

What happens if I receive a damaged product?

252

10

How do I enter a Promotion Code, Electronic Coupon, or Gift Certificate?

267

11

Do you accept checks for payment?

269

12

Do you have a retail store in my area?

273

13

How can I change my email address?

262

14

Where can I find your electronic cupons?

268

15

Are all of your products in stock?

299

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